Greetings from Dusit Princess Srinakarin Bangkok.
First of all, thank you for has staying with us and submit your feedback on your recent stay with us. We do sincerely apologize that the services we provided to you was fell below our standard. There is no reason or excuse to be further explain on the shortfall of services occur and it does provide an eye opener to us that there are lot of areas that we still need to improve in which we has analyzed the problem and will rectify it to avoid recurrence in the future.
Dear b0ums, once again, we do sincere apologize for the inconvenience caused. We understand that you will be visiting us again by end of this month, it probably the best chance and timing for us to show you the improvement we have made based on your feedback, thank you once again and look forward to welcome you back again soon enough