Dear SpazeBar,

Thank you for sharing your feedback on your recent stay here at Swissotel Bangkok Ratchada.

We are absolutely committed to ensuring the complete satisfaction of our guests, and in turn, immediately addressing any issue that may have impeded a fulfilling moment at our hotel. As we receive many positive comments on the hotel and its facilities, as can be seen from comments elsewhere on this platform, I regret to learn about your experience, but would like to thank you addressing this.

I thank you once again for sharing your views and the team & I look forward to the opportunity of welcoming you back to the hotel in the future.

Best regards,
Ithidaj Rajatabhothi
Director of Guest Experience

Dear 947babab,

Thank you very much for taking the time to share your experience on TripAdvisor!

We are delighted to hear you had a fabulous stay here with us at Swissotel Bangkok Ratchada and we truly appreciate your very kind words about the hotel facilities and to everyone who was able to make your stay exceptional.

Please do let us know how we can assist with any future arrangements should you be traveling back this way!

Thank you once again and we look forward to welcoming you back again soon!

With very best regards,

Ithidaj Rajatabhothi
Director of Guest Experience

Dear naresornt,

Thank you for taking the time to share your experience about your engagement ceremony at Swissotel Bangkok Ratchada. It was a great pleasure that you have chosen us to celebrate this special day and we thrilled to read that we were able to make your engagement ceremony a memorable one!

I will certainly convey your kind compliments to the team and we look forward to welcoming you back to the hotel again in the near future.

Warm regards,
Ithidaj Rajatabhothi
Director of Guest Experience