Dear jeerasak-trip,

Warm greetings from Swissotel Bangkok Ratchada and thank you very much for your review!

It is with great pleasure to learn about your experience which I am happily sharing with the team as it serves as a lovely motivation to continue our ongoing pursuit for service excellence.

We look forward to welcoming you back to Swissotel Bangkok Ratchada in the hopefully not too distant future and please do not hesitate to reach out to me in case I can be of any assistance.

Best regards,

Ithidaj Rajatabhothi
Director of Guest Experience

Dear SpazeBar,

Thank you for sharing your feedback on your recent stay here at Swissotel Bangkok Ratchada.

We are absolutely committed to ensuring the complete satisfaction of our guests, and in turn, immediately addressing any issue that may have impeded a fulfilling moment at our hotel. As we receive many positive comments on the hotel and its facilities, as can be seen from comments elsewhere on this platform, I regret to learn about your experience, but would like to thank you addressing this.

I thank you once again for sharing your views and the team & I look forward to the opportunity of welcoming you back to the hotel in the future.

Best regards,
Ithidaj Rajatabhothi
Director of Guest Experience

Dear 947babab,

Thank you very much for taking the time to share your experience on TripAdvisor!

We are delighted to hear you had a fabulous stay here with us at Swissotel Bangkok Ratchada and we truly appreciate your very kind words about the hotel facilities and to everyone who was able to make your stay exceptional.

Please do let us know how we can assist with any future arrangements should you be traveling back this way!

Thank you once again and we look forward to welcoming you back again soon!

With very best regards,

Ithidaj Rajatabhothi
Director of Guest Experience