Thank you for sharing your feedback on your recent stay here at Swissotel Bangkok Ratchada.
We are absolutely committed to ensuring the complete satisfaction of our guests, and in turn, immediately addressing any issue that may have impeded a fulfilling moment at our hotel. As we receive many positive comments on the hotel and its facilities, as can be seen from comments elsewhere on this platform, I regret to learn about your experience, but would like to thank you addressing this.
I thank you once again for sharing your views and the team & I look forward to the opportunity of welcoming you back to the hotel in the future.
Director of Guest Experience