expected much better - คราวน์ พลาซ่า กรุงเทพ ลุมพินี พาร์ค

Dear Guest,

We would like to take this opportunity to thank you for staying at Crowne Plaza Bangkok Lumpini Park and providing us with valuable feedback to help us serve our guests better.

I have gone through your comments and we appreciate you bringing these unsatisfactory circumstances to our attention. I certainly apologize for the inconvenience as well as our products that you experienced during your stay with us. Please be assured that I already addressed the issues with the department and staff concerned in order to avoid any re-occurrence of this nature.

Once again, thank you very much for your kind feedback and comments as it will help us to improve and keep up the standard of our facilities and services. We look forward to welcoming you again at Crowne Plaza Bangkok Lumpini Park.

Yours sincerely,
Unchalee Uraisint
Quality & Continuous Improvement Manager