Dear epac25,
Thank you for choosing to stay at Plaza Athénée Bangkok, A Royal Méridien Hotel and for taking the time to post your comments on TripAdvisor.
Regarding to your feedback about the room and bathroom conditions, for your information, the hotel is planning to carry out a soft refurbishing of guestrooms in order to ensure that our guests receive a high standard of luxury during their stay. In addition to the speed of the elevators, we are currently modernizing the system to increase the speed and this will be completed by October 2012.
We would also like to thank you for your comment about the gym and sauna facilities, please be assured that we do value all guest comments and will look into it.
Nevertheless, I am thrilled to learn that you were enjoyed the food and services provided to you during your stay with us and I will share these positive comments with the team.
Thank you, once again, for sharing your feedback and do hope that you will give us a chance to welcome you back again in the future.
Kind Regards,
ChooLeng Goh
General Manager