Dear mongkolw967

The team at Banyan Tree Bangkok would like to thank you for staying at the hotel recently and also for viewing our hotel.

We are pleased that there were aspects of your stay that you enjoyed such as our Vertigo Rooftop

We have also noted of the areas that you feel can be improved such as the long queue at the check in period

We will share this feedback with the team and look at these aspects of service which we fell short to improve in the future.

We do hope that you will consider to stay with us on your next visit so that we can show you the essence of the renowned Banyan Tree service.

With Best Wishes

Nopparat Aumpa
General Manager

Dear kawinkorn

Thank you for visiting Banyan Tree Bangkok recently and for leaving a positive rating.

We are delighted to know that you have enjoyed your experience with us.

We do hope to welcome you back again in the near future.

With Best Wishes

Nopparat Aumpa
General Manager

Dear LoveTravel581473

It fills me with great pride upon reading the your review. I am glad that you chose to stay with us and that we have exceeded your expectations.

We use these reviews to continually improve our guests' experiences but it is always nice to be able to share such gracious comments to further motivate the team. I will ensure that your valuable feedback will be shared with the team.

Thank you again for your insightful feedback. We do hope that you will consider to stay with us again if your travels bring you to Bangkok, otherwise we look forward to welcoming your family and friends.

With Best Regards

Nopparat Aumpa
General Manager