Dear paul026,
Thank you for sharing your experience at Sheraton Grande Sukhumvit with us.
I am glad that you enjoyed the location of our hotel. We are fortunate to have "The Grande Connection," a sky walk bridge linking the hotel lobby directly to the BTS Skytrain station and only just a few steps away from the subway station, making access to different parts of Bangkok city more convenient. I certainly welcome your feedback regarding the extension of the food vouchers into all the different outlets and will look into it with the team for future considerations. More importantly, I would like to thank you for your constructive feedback, which is crticial in helping us improve the level of service in which we are renowned.
I look forward to the opportunity of welcoming you back for a much more memorable experience at Sheraton Grande Sukhumvit.
With Kind Regards,
Richard Chapman
General Manager