Dear saber13,

May I thank you for sharing your experience and writing a review for Sheraton Grande Sukhumvit. I would like to take this opportunity to advise that we are about to embark on a major renovation of the guest rooms in order to provide a fresher and contemporary feeling to the rooms.

I also concur with your comment regarding our location. We are very well connected to different parts of the city and also benefit from having a sky walk bridge connecting our hotel lobby with the BTS Sky train and subway stations.

I look forward to welcoming you back in the near future.

With Kind Regards,

Richard Chapman
General Manager

Dear paul026,

Thank you for sharing your experience at Sheraton Grande Sukhumvit with us.

I am glad that you enjoyed the location of our hotel. We are fortunate to have "The Grande Connection," a sky walk bridge linking the hotel lobby directly to the BTS Skytrain station and only just a few steps away from the subway station, making access to different parts of Bangkok city more convenient. I certainly welcome your feedback regarding the extension of the food vouchers into all the different outlets and will look into it with the team for future considerations. More importantly, I would like to thank you for your constructive feedback, which is crticial in helping us improve the level of service in which we are renowned.

I look forward to the opportunity of welcoming you back for a much more memorable experience at Sheraton Grande Sukhumvit.

With Kind Regards,

Richard Chapman
General Manager

Dear Raphael B,

Thank you for your continuous support and loyalty for Sheraton Grande Sukhumvit.

I am delighted to read about how you enjoyed the facilities and services offered at Sheraton Grande Sukhumvit. Your words of compliments will be shared with the team at our next monthly associate's celebrations, which is definitely an encouragement for all of us here.

My team and I look forward to welcoming you back for another exceptional stay.

With Kind Regards,

Richard Chapman
General Manager