Dear ManInThai,

Thank you so much for taking the time to share your feedback on TripAdvisor.

We appreciate your feedback regarding your recent experience at the Dining Room, and the care extended by our associate helping you locate your phone.

We look forward to welcoming you back to Grand Hyatt Erawan Bangkok and the Dining Room.

Please contact me directly at sylvia.smith@hyatt.com at your convenience.

Best regards,

Sylvia

Sylvia Smith
Director of Sales and Marketing

Dear Anyavee J,

Thank you so much for taking the time to share your feedback on TripAdvisor, and for recommending our hotel to other travellers.

I am delighted to read that you enjoyed your stay, and that you found our associates to be lovely and helpful.

Please rest assured that your positive feedback regarding the cleanliness of your guest room has been shared with the Grand Hyatt Erawan team.

Your feedback motivates our associates to provide authentic caring hospitality to our valued guests.

We look forward to welcoming you to home in the near future.

Please contact me directly at gordon.fuller@hyatt.com at your convenience.

Best regards,

Gordon

Gordon Fuller
General Manager

Dear maboo O,

Thank you so much for taking the time to share your review on TripAdvisor.

I am delighted to learn that you and your family enjoyed your stay, and that you found your accommodation to be comfortable.

We sincerely appreciate your feedback regarding your dining experiences.

Please rest assured that your feedback will be shared with the Grand Hyatt Erawan team.

It is through feedback such as yours that assists our team to monitor and fine-tune our facility and service experiences.

We are fortunate to be located in the heart of the premium shopping district, adjacent to the Erawan Shrine and to the Sukhumvit and Silom BTS lines.

We look forward to welcoming you and your family home in the near future.

Please contact me directly at gordon.fuller@hyatt.com at your convenience.

Best regards,

Gordon

Gordon Fuller
General Manager