Dear Oliver_KV,
Thank you very much for sharing your thoughtful comments of your recent stay with us at Mercure Bangkok Siam.
We are delighted to know your time here was such an enjoyable and comfortable one, and that all was at your convenience. Your kind words about your experience have been shared with our teams.
We appreciate your genuine feedback regarding the soundproofing of the room and we do regret that it had impacted on your satisfaction. The risk of noise exposure is indeed higher for a city hotel like ours, and in spite of this concern we hope that you will give us the opportunity to welcome you again to allocate you in a quiet room.
Thank you once again for your valued experience and we look forward to your next stay with us!
Best Regards,
Raphael Hirsch
General Manager