Dear QJaw,

Thanks for posting a review from your recent stay and delighted to read you enjoyed your stay overall at the hotel. I note that when making bookings for 1 person and more than 3 people arrive to stay, it is normal for us to raise this issue with you - There was no ill intent from our front office manager Khun Nina, she was just trying to qualify the details of the booking and the extra charges associated with having more people as well as recording guest details for fire life safety. Perhaps for future general hotel bookings, please highlight the total number of guests so the hotel can assist you with the best sleeping arrangements for you. Ian Pirodon, Cluster General Manager

Dear Khun aimtidarats,

Sincere thanks for the review and highlighting our superstar Khun Queen, he is thrilled to have been highlighted. We are looking forward to welcoming you back in the near future.
Ian Pirodon, Cluster General Manager

Dear Khun Korn,
Thank you for posting a review and we are reviewing your comment about the interaction with our front desk team - We aim to treat all our guests with the same great level of respect and service. We look forward to welcoming you back and once again being of service to you.
Ian Pirodon, Cluster General Manager