In a city overflowing with hotels... - เดอะ วิคตอรี เอ็กเซกคิวทีฟ เรสซิเดนซ์

Dear Maxine D

Thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Victory Hotel & Serviced Residences.

We are sorry to hear about your disappointment with Ariva Victory Hotel & Serviced Residences and that we could not make your stay more comfortable. As a new management of Ariva Victory Hotel & Serviced Residences, we are keen to make improvements to enhance our guests’ overall stay at our properties, I have shared your feedback with the relevant departments. We have taken note of your observations and we are pleased to inform you that Ariva Victory Hotel & Serviced Residences will be undergoing a refurbishment program this year. We believe this renovation will significantly enhance the stay experience of our guests. We look forward to welcoming you back again, giving us another opportunity to serve you better.

Yours sincerely,

Kemarat Thepprom
Hotel Manager