Dear Sir/Madam
Thank you for taking the time to tell us about your experience at the All Seasons Bangkok Huamark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. After receiving your useful feedback, please rest assured that Housekeeping department has been well noted. They will be taken more time to check and more strictly on pest control.
At All Seasons, We are most concerned with the satisfaction of all of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests.
With reference to outdoor swimming pool, due to the limited space of the hotel area, we can only find that location for our valuable guests of extra benefits which do not cost any extra.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely yours
The Management