Dear Sir:
We would like to thank you very much for your continued support and taking time to share the review with us regarding your stay at The Seasons Bangkok Huamark. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
On the other hand, we very much appreciate your constructive comment regarding the quality of food especially breakfast. This issue has been well noted by our Food & Beverage Department especially our Chef. Rest assured that he will closely supervise and monitor all kitchen staff to follow and maintain the standard quality of food for better satisfactory of our guests including you. An appropriate training will be conducted accordingly. Please accept my sincerest apologies regarding this issue.
At The Seasons, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely Yours,
The Management