Dear Mr Tawatchai B,

Thank you for reviewing our hotel and staying with us.
We're sorry to hear about your issue regarding the Kitchen staff and manager.
We would like to know more about this problem, so please do not hesitate to contact us to tell more about this.
Our policy is to not let problems unresolved, so we would be glad to hear again from you soon.

Best regards

Nongnuch N.
General Manager

Dear Value Guest,

Greeting from Vince Hotel Bangkok !
Thank you for your feedback and comments.
We are delighted that you enjoyed your stay with us and hope that we will have the opportunity to welcome you back soon.
We are constantly striving to improve and make our Guest’s experiences more enjoyable and satisfying and your comments are valuable to us.

With best regards
Pornanun K. (Mr.)
Front Office Manager