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Dear Dustbusters,

Thank you for your review and I am glad to hear that you liked our central location and managed to experience the night markets around us. Our hotel is extremely well located within just a 10 minutes’ walk from the Old City and near the very popular Night Market of Chiang Mai. Our centralized location makes it ideal to explore and discover Chiang Mai and is very popular with all travelers from different parts of the world who stay with us and enjoy our services as well as use our hotel to experience Chiang Mai in its entirety. Depending on the seasonality, this would impact the hotel pricing however we always try and ensure our pricing is comparable and competitive.

We are presently working on some refurbishment plans and ideally some of our public spaces and rooms will be going in for some soft refurbishment soon. This will help to address some of your feedback with regards to the power points by the bedside.

I have shared your feedback on proactively informing our guests about the last orders at the lounge. Rest assured the team has noted your feedback and we will make improvements. I would also like to clarify that the hotel transfer is for a Honda CR-V AWD with personalized meet and greet at the airport versus the airport counters which offer a standard taxi service to the hotel.

Thank you once again for your very constructive feedback. We will continue to make improvements to be able to deliver efficient and flawless service to all our guests.

Please do write to me at pamela.ong@lemeridien.com when travelling to Chiang Mai again and I will make sure our team ensures you have an excellent experience at our hotel.

Sincere regards, Pamela
Pamela Ong
Hotel Manager