Dear Kimtan1811,
Thank you for your taking your valuable time to provide us constructive feedback. Your feedback is highly appreciated!
We are delighted to hear that you had a great experience at Meliá Chiang Mai and considered our hotel to be your second home. Thank you for highlighting our interior design, the Level Lounge, great services provided in the Level Lounge and panoramic view at Mai The Sky Bar. Furthermore, thank you for pointing our on our check-in and our processes and will share this constructive feedback to our team to further improve on these aspects accordingly.
Thank you for sharing your constructive feedback and hoping to welcome you again in the near future.
Should you have any further enquiries, please do not hesitate to contact me personally and I will be delighted to assist you in any way possible.
Warmest regards,
Guest Experience Team