Dear Sawanya21,
Thank you very much for the positive review and comments regarding our service and facility standards.
We appreciated you comment about the bathtub, actually this recommendation has been taken into our consideration for the improvement during the upcoming renovation project.
It is through continuous feedback from guests such as yourself that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations.
We appreciate very much for choosing to stay with us. We are looking forward to having another opportunity to serve you again.
Best regards,
Tatcha Riddhimat
General Manager