Thank you very much for your review through TripAdvisor regarding your recent stay at our Courtyard by Marriott South Pattaya.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.
We hope that you will soon find time to come back so we can have an opportunity to serve you again with a premium experience that not only meet, but exceed your expectations.