Dear taveepong34,
Warm greetings from Hilton Pattaya.
First and foremost, thank you for having chosen Hilton Pattaya as the hotel of choice for your recent stay. We do hope that you had a pleasant journey and reached home safely.
We have also taken note of your comment with regarding dinner buffet which was below your expectations, and we would appreciate if you could elaborate more for our improvement and rectification.
Further, we are very happy to hear that our facilities and the service provided by our team members have contributed to making your stay a memorable one, it is very rewarding for us all to hear just how much you enjoyed your stay, your words of affirmation are a huge encouragement and motivation to our team. We have already passed your comments along to the team and recognized them.
With this in mind, we once again thank you for your feedback and we most certainly do look forward to welcoming you back in the near future.
Sincerely,