Dear Khun Surawadee,

Thank you for giving us your stay feedback and please accept our sincerest apologies for the disappointment you experienced.

Although we are appreciative of your positive comments about our staff service and room facilities, we feel that we have let you down with the quality of breakfast service you have experienced.

We reviewed each of your comments and have taken appropriate action to resolve each issue and ensure these types of issues do not occur in the future.

We greatly appreciate your feedback, as it helps us to improve and provide a better experience and sincerely hope that we can have an opportunity to welcome you back.

Kind Regards,
The Management

Dear Khun Naruemon,

Greetings from Centara Nova Hotel & Spa, Pattaya and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words.

We hope we will have the pleasure of greeting you again.

Yours Sincerely,
The Management

Dear Khun Thanapakphisit,

Thank you for giving us your stay feedback and please accept our sincerest apologies for the disappointment you experienced.
We reviewed each of your comments and have taken appropriate action to resolve each issue and ensure these.

We greatly appreciate your feedback, as it helps us to improve and provide a better experience and
Sincerely hope that we can have an opportunity to welcome you back.

Best Regards,
The Management