ห้องพักเล็กและแน่น! - โรงแรมเอ-วัน เดอะ รอยัล ครูส

Dear Khun Flash450,

Thank you for staying with us recently and for taking the time to share your review with others.

It has been brought to my attention that your recent visit with us was not up to par. As you may know, providing the highest level of hospitality is our number one priority and hearing we have fallen below the standard is something we like to address immediately.

I can imagine that our inability to accommodate you with a full ocean view room started your stay with us on the wrong foot, and the breakfast selection was not up to your expectation. I do sincerely apologize, your feedback is essential in our effort to improve our service and offers, an improvement plan for breakfast selection is in process. I hope you can forgive the unpleasant experience and don't let it stop you using us again.

Warm regards,
Jordan Chong