I would like to thank you for choosing InterContinental Pattaya Resort your accommodation choice. We appreciate you taking the time to review our hotel on Tripadvisor.
First of all, please accept my sincerely apology for all inconveniences caused to you about breakfast experiences and I will working on this with my team to fix it however I am very pleased to read that you appreciated the friendliness and assistance of our staff especially our Club InterContinental team and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday.
Please rest assured that your complimentary comments will not create complacency, instead you have inspired us to maintain our level of service for valuable guests like yourself.
Again, thank you for sharing your comments and looking forward you to visit us in upcoming future.
Wasathan Lertsantitham (Mr.)
Quality and Continuous Improvement Manager