Dear Phimchalitap
Greetings from Mercure Pattaya Hotel! Thank you for sharing your experience regarding of your stay at our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, we try to do everything possible to makes our guest satisfied and have a great time during stay with us. We are looking forward to welcoming you back soon and hope to exceed your expectations on your next stay and stay safe home from Covid-19
Yours sincerely,
Mr. Khata Sinhaseni
Cluster General Manager