Dear youkfaps
Thank you very much for your kind words. We’re thrilled to hear that our team provided you with a memorable experience.
We sincerely apologize if certain aspects of your stay did not fully meet your expectations. Please rest assured that we have noted your feedback and are dedicated to improving our services to ensure an even better experience for you during future visits.
To make your upcoming stays even more enjoyable, we encourage you to explore our ONYX Rewards application. This convenient platform allows you to communicate directly with our team, ensuring that any inquiries or concerns are promptly and efficiently addressed.
Your satisfaction is our top priority, and we look forward to welcoming you back again soon for another fantastic stay.
Warm regards,
The Management Team
Amari Pattaya