Dear Paoopop13,
Thank you for your brief review.
We are sad to read that you did not fully enjoy your stay due to other guests that you found offending. Unfortunately, as this already happened we can not offer you any more an room change to be in an quieter or more private part of our building. Generally we will try to get all guests to get an enjoyable stay together, but unfortunately due to cultural back grounds, some might perceive another nationality negatively due to language barrier and different body language, which we can of course not control.
We do hope you would give us another chance in the future and we would be more then happy to accomodate you as per your preferences to an quieter part.
With kind regards,
Max Sieracki
General Manager
Nova Platinum Hotel