We were thrilled to read your five-star review of our hotel. We sincerely appreciate you taking the time to provide us your feedback about our rooms and food. For the smell of smoking in room, please kindly accept our apologies for your experience you described causes us deep concern. We’ll take care of our room cleaning and air-fresher control in next time. I would like to end by saying that it was a pleasure to serve you at our hotel and we hope to see you again soon where you can witness the improvements we have made.