โรงแรมเหม็น - อินเตอร์คอนติเนนตัล โซล โคเอ็กซ์

Dear Guest,

Thank you for your feedback about your recent stay at InterContinental Seoul COEX. We are sorry to hear that you did not have a positive experience during your stay.

We apologize for the unpleasant odors in the hotel and the condition of the air conditioning unit in your room. We are currently planning a renovation project to improve the overall quality of our facilities, and we will make sure to prioritize these concerns.

We appreciate your kind words about our staff, and we are glad to hear that they were able to provide you with good service despite the other issues.

Thank you again for bringing these matters to our attention. We hope to have the opportunity to welcome you back to InterContinental Seoul COEX in the future.

Sincerely,

Front Office Manager