Hi Brian,

Thanks for your review, Usually we are pretty bad with our response to reviews, but has decided to make an exception with your review.

Had the opportunity to review the rest of the 9 reviews you made for Singapore, you are really a seasoned traveller to Singapore and can't help but noticed that you have stayed in hotels from 5 stars to a starless hotel, then was really surprised that Singapore as a destination has left you with such a poor experience.

With the exception of the Mandarin Hotel, the rest of the accommodation has clearly fell below your expectations. If there is any consolation, I noticed that Little Red Dot has done decently well compared to our competition set which you have stayed in. Glad that we ranked well in location with you.

Speaking specifically about your reservation, I remembered that you have made an 11th hour last minute reservation and prior to your booking- you have also called us to clarify on the bed type which you were booking for. I had the opportunity to personally take your call and clearly explained the bed type to you. Was really surprised that you booked this bed type to start with given the queries you had. I guess you really had to give a try. Your reservation was always there, it is a last minute reservation which we had to check from the distributor who gave us your booking. I guess finally getting you a capsule to stay was the most important.

I guess that we given your brief stay of less than 12 hours, we did not get a chance to meet and get to know each other like what we hope to do with our guests. Nonetheless you had enough time to have an impression.

Your feedback is very much appreciated. I hope that you can be a friend for Singapore !

LOVE TO HAVE YOU IN SINGAPORE AGAIN ! : )

I will love to meet you in person the next time if we get the chance.

Cheers