Dear crimsonkng,
Thank you for staying with us!
Your compliments to Bryan and the Club Team has been shared and they were delighted by your commendations. On the same note, would very much appreciate if you could write and share with me more on the details of your stay i.e room number and arrival/departure date in order for us to investigate on the points shared, take preventive measures and prevent reoccurence.
In addition, allow me to share with you that we are in process of planning our room refurbishment and at the same time reviewing our room amenities set-up.
Should you be planning your next trip to Singapore, please feel free to contact me and I'll be more than happy to assist.
Best Regards,
Kent Law
Hotel Manager
kentlaw@fareast.com.sg