ระวังผู้ซื้อ - บิ๊ก โฮเต็ล สิงคโปร์

Hi lightvision2015,

Greetings from lyf Bugis Singapore!

We regret to hear that you did not fully enjoy your stay with us.

We understand your disappointment with the difference in rates.

Please allow us to share that the rates that you have booked for in August are the opening promotion rates we have for lyf Bugis Singapore, which was launched in July. As your earlier bookings are under a non-refundable rate, we are unable to offer a rebate for your reservation. We seek your kind understanding in this matter.

We understand that our Lyf Guard team at Bugis has already addressed your query and that you have graciously acknowledged their response.

We hope to be able to welcome you again and have another opportunity to serve you better.

Cheers,
lyf Guard team