Dear Ponkkun,
Thank you for taking the time to share your experience at Victoria Xiengthong Palace hotel. We're delighted to hear that you enjoyed our hotel's nice atmosphere, peaceful ambiance, and friendly environment.

We're glad that you found your room clean and appreciated our good service, very good customer care, and friendly staff. Your satisfaction is our priority, and we're thrilled that we could contribute to making your stay enjoyable.

We're also pleased to know that our proximity to Wat Xieng Thong added to your experience, and that you found it convenient to be away from the walking street and morning market. Your feedback about the Mekong River view being partially obstructed by the road is duly noted, and we appreciate your understanding of this aspect.

While we don't have a swimming pool, we're glad you were still able to enjoy the local experience of putting sticky rice bowls in front of the hotel in the morning. Additionally, we appreciate your feedback about the breakfast ordering process and will continue to strive to meet and exceed your expectations.

Thank you once again for choosing Victoria Xiengthong Palace hotel. We look forward to welcoming you back for another peaceful and enjoyable stay.

Warm regards,