Dear Aryanto R,

Greetings from Mercure Bali Harvenstland Kuta and thank you for taking the time to post your feedback at tripadvisor.com

We were happy to learn that your stay with us was a pleasant one. It is always a great pleasure to hear a positive review from our valuable guest such as yours. Through constructive feedback of this nature we are able to isolate the finer details in customer and guest satisfaction in order for us to focus our attention to constantly striving to exceed guest expectations.

On the behalf of the entire team, we certainly look forward to welcoming you back to our hotel in the near future.

With best regards,