Good if you need to stay near the ICN... - โรงแรมเชอราตันอินชอน

Dear InstantNoodles

Thank you very much for taking time to extends your feedback and kind compliments following your last stay with us here at Sheraton Incheon Hotel. We also have read and noticed your unpleasant experience and would like to extend our sincere apologies as it does not reflect our aim to provide all guest with a most comfortable and enjoyable stay at the Sheraton Incheon.

Sheraton Incheon Hotel is Korea’s first non smoking hotel and we actively encourage our guest to assist us in reducing energy and water usage as a green hotel. We support the local government’s sustainability drive, together with many other international branded hotels in town, to minimize usage of one time disposal amenities and appreciate your generous understanding and support. We received a lot of encouragement from our guests in regards to this and we shall ensure that our intend is clearly communicated and valued.

Incheon offers a wide variety of historical, natural and modern attractions as well as shopping and dining opportunities, such as the recent newly opened Square One Shopping Mall. We will make a better effort to ensure our guest know about it. Additionally our concierge we will be more than happy to introduce many attractions which you can enjoy near the hotel on your next stay with us.

Dear Sir, once again we very much appreciate your valuable feedback and we will continue to improve our services to all our guests to ensure a flawless and memorable experience here at our hotel. We look forward welcoming you back to your improved home away from home, the Sheraton Incheon

Richard Suter
General Manager