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Sopida Soontornsiriwech Guest Services / Front Office ของ La Vela Khao Lak เป็นผู้เขียนตอบรีวิวนี้
ตอบกลับเมื่อ 3 สัปดาห์ที่แล้ว
Dear Khun Mobile54037727395,
Thank you so much for taking the time to share your wonderful experience at La Vela Khao Lak. We're thrilled to hear that you found our staff lovely and helpful, and that you enjoyed the beautiful decor of our rooms, as well as the quality of the bed and pillows.
It's fantastic to know that our breakfast offerings catered to everyone’s tastes and that you appreciated the spacious and beautiful swimming pool. We're also glad that you enjoyed our evening buffet and found it to be good value for the price at Kokulo Beach Club.
Your feedback is incredibly encouraging for our team. We look forward to welcoming you back for another memorable stay.
Warm regards, The Management Team La Vela Khao Lak
Sopida Soontornsiriwech Guest Services / Front Office ของ La Vela Khao Lak เป็นผู้เขียนตอบรีวิวนี้ตอบกลับเมื่อ 16 มิถุนายน ค.ศ. 2024
คำแปลจาก Google
Dear Mobile12464807690,
Thank you so much for taking the time to share your wonderful experience at La Vela Khao Lak! We are thrilled to hear that you had such a fantastic stay with us.
It's always our goal to provide our guests with a memorable and comfortable experience, and we're delighted to know that you enjoyed our welcoming atmosphere, convenient location, and the stunning views from your room. We're also pleased that you found your room to be spacious, clean, and well-appointed, ensuring a restful stay. Our team works hard to create a diverse and delicious buffet experience, and we're thrilled that you found it to be very good. We take pride in using fresh, quality ingredients to ensure that every dish is not only tasty but also reflective of the local and seasonal flavors.
Thank you once again for choosing La Vela. We look forward to welcoming you back on your next visit to Khao Lak.
พนักงาน บรรยากาศ และการออกแบบโรงแรมดีมากครับ มีภาพวาดสวยๆ และมุมถ่ายรูปเยอะ สามารถเล่นน้ำได้หลายสระ และนอนเล่นที่ชายหาดได้ อาหารอร่อยทั้ง Major Bar และ Minor Bar มีบุฟเฟต์กุ้งมังกรและอาหารนานาชาติในวันเสาร์ด้วย คุ้มมากครับ
Sopida Soontornsiriwech Guest Services / Front Office ของ La Vela Khao Lak เป็นผู้เขียนตอบรีวิวนี้ตอบกลับเมื่อ 28 พฤษภาคม ค.ศ. 2024
คำแปลจาก Google
Dear Khun Resort18161851412
Thank you for your wonderful review and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at La Vela Khao Lak and found our property to be a great place for capturing memorable photos.
Our team works hard to maintain the beauty and ambiance of the hotel, and it’s fantastic to know that our efforts contributed to your enjoyable stay. We hope you had the opportunity to explore all the picturesque spots around the hotel and create lasting memories.
We appreciate your kind words and look forward to welcoming you back to us in the future. If there’s anything more we can do to make your next stay even more special, please let us know.
Sopida Soontornsiriwech Guest Services / Front Office ของ La Vela Khao Lak เป็นผู้เขียนตอบรีวิวนี้ตอบกลับเมื่อ 28 พฤษภาคม ค.ศ. 2024
คำแปลจาก Google
Dear Khun Jet42260542737
Thank you for your wonderful review and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at La Vela Khao Lak and found our property to be a great place for capturing memorable photos.
Our team works hard to maintain the beauty and ambiance of the hotel, and it’s fantastic to know that our efforts contributed to your enjoyable stay. We hope you had the opportunity to explore all the picturesque spots around the hotel and create lasting memories.
We appreciate your kind words and look forward to welcoming you back to us in the future. If there’s anything more we can do to make your next stay even more special, please let us know.
Wannasiri Phopan Guest Services / Front Office ของ La Vela Khao Lak เป็นผู้เขียนตอบรีวิวนี้ตอบกลับเมื่อ 10 กุมภาพันธ์ ค.ศ. 2024
คำแปลจาก Google
Dear Khun Faiomyimz,
Gretings from La Vela Khaolak and thank you for your sharing your feedback. I want to express our sincerest apologies for the inconveniences you experienced during your stay with us on such a significant occasion. Understanding that this was a time meant for joy and celebration, it’s clear that we fell short of providing you with the comfort and peace you deserved, especially considering your pregnancy.
The issues you encountered are not reflective of the high standards we aim to uphold. I assure you that we are taking your feedback very seriously and have already initiated the necessary maintenance checks and repairs to address these problems promptly and prevent such occurrences in the future. Regarding the misunderstanding at reception and the subsequent communication about the meal offer, I deeply regret any confusion or discomfort caused. Our intention was to extend a gesture of goodwill to make amends for the disturbances you experienced. Once again, we apologize for the disappointment and inconvenience caused.
