Dear NewcastleCatty

Thank you for taking the time to write about your stay at Le Meridien Chiang Rai Resort. I noticed you commented about the room being far from our hub space, and as you know we are a large resort sitting on approximately 11 acres riverside. I do think this space provides for an extremely tranquil experience though, regardless of whether we're busy or not, with each guest having enough space to escape and truly unwind without feeling crowded. The team and I walk the resort frequently and I can say it definitely keeps us fit!

Thank you for recognising our restaurant associates, Renaud (our Director of Food + Beverage) and his team do a superb job in taking care of our guests and Gift is a gem. We feel very proud to have her as a valued member of our team, I'll make sure she gets a copy of your review personally as I know she'll be thrilled.

I'm now looking closely at your comment about the doors banging, and think I've found a solution to assist alleviate it as I found anumber of doors that are doing so, I appreciate you letting me know.

We hope to see you again soon.

Best wishes

Justin

Dear Sandeep C

Thank you for taking the time to write about your recent stay at Le Meridien Chiang Rai Resort. I'm absolutely delighted to read of the service you received from June, Eddy and Arnon, and agree they are wonderful members of our team, I truly appreciate you recognising their efforts in your review, I'll be sure to pass your praise on to them.

I'm so pleased you chose Le Meridien Chiang Rai Resort as the place to reunite your family and hope you have the chance to return again in the future.

All the best

Justin

Dear mayhem Q

Many thanks for posting a review of your recent experience at Le Meridien Chiang Rai Resort. I'm pleased we were able to surprise you on arrival with the resort's beauty as well as our wonderful associates.

I understand your comments about the public road from the airport and in the interest of the Province providing a good first impression, I've gone ahead and shared your comments with the Provincial Government of Chiang Rai.

I'm sorry about the level of Housekeeping services you experienced, it's quite odd for me to receive such comment. I've taken immediate follow up with our teams to make sure we address your concerns and I thank you for pointing this out to me.

We received an award recently for the top 10 family & recreational resorts in Asia and appreciate you recognising our efforts to look after our younger guests.

Best wishes

Justin