Dear au8ust,
Thank you for taking the time to write a review .We truly appreciate your candid feedback regarding your stay with us.
Kindly accept my sincere apologies about the inconvenience caused to you. Your valuable suggestions will help us better our services and improve our standards. I have shared your comments with our team members and we understand your disappointment. Please be assured that these issues will be addressed with all seriousness they deserve and we will ensure that we put in corrective measures to arrest these issues.
Please give us an opportunity to make amends. We assure you of a better experience on your future visit. Should you accede to my request, please email me at chy@chr.co.th and I will be happy to handle the arrangements personally.
We look forward to welcoming you soon again Cenatara Hotel Hat yai with our Friendly Smiles and Hospitality.
Best regards,
Management Team