Dear Maysang
Warm greetings from Anantara Hua Hin Resort and Spa.
First of all, thank you for posting such fantastic and in depth comments on Trip Advisor regarding your recent experience with us.
We were very happy to read your review on all the services and experiences during your stay, from your arrival right through to departure.
Given your extensive travel experience, we certainly, appreciate your comments regarding the service from the team. Our associates take great pride in the service the lasting impression they leave on our guests and will take great confidence from your comments.
Creating personalized experiences and making recommendations on how to enjoy Hua Hin, gives the team great satisfaction and to see the result was particularly pleasing.
Your comments on the various small issues have been noted and shared with the team. We embrace all such feedback as valuable, thank you for raising these points, we will be sure to focus on these areas to ensure even better guest experience in the future.
Our enhancement program in the resort is due to be finalised mid August, we appreciate there is some disruption, however, we have many efforts in place to ensureb this is minimised.
Maysang, thank you for staying with Anantara Hua Hin Resort and Spa, we certainly hope to welcome you back to the resort in the near future.
Kind Regards
Dan Smith
Executive Assistant Manager