Thank you for taking the valuable time to provide feedback from your most recent stay at Aleenta Hua Hin - Pranburi.
It is our continued aim to exceed our guests' expectations in all areas, which sadly has seemed not to have happened on this rare occasion. The information that you have provided to us will be used in our continued development, team training and followed up with our team.
We do hope that we may be able to regain your confidence in future and welcome you back to the resort for the true Aleenta experience as the vast majority of our guests enjoy.
Until then, if the team or I can be of any further assistance, please do not hesitate to contact me directly on email@example.com.