The guest contacted us by phone, I told her that the price was 2,200++ Baht, including breakfast.

The 800 Bahts mentioned by the guests were 10% Service Charge and 7% VAT. The guests did not want to pay them but we could not concur. It is a normal hotel practice.

As the guests came with a baby, we upgraded on the complimentary basis the room to a deluxe bangalow at 2.800++ Baht.

We have been working with westerners for more than 30 years and have never stolen from anyone like a thief.

To be able to appreciate the price against the quality, taste and quantity of the food, one should first try it. It is not the case here.

However, we confirmed that we offered more:
- The transportation from and to Kanchanaburi (around 500 + 500 Baht).
- The upgrade of the bungalow from 2,200++ Baht to 2,800++ Baht (around 600++ Baht)
- We did not charge the rice or the fruits for the baby.
- We offered free use of 2 bicycles during their stay. Sorry for the motorbike rental, should the guests asked, we would have arranged for them.
- We did not charge for a broken lamp.