Dear Sir/Madam,
We thank you very much for staying at Imperial Mae Hong Son Hotel during your recent stay here in Mae Hong Son and are pleased that you have taken the time to complete your comment. It is through valuable comments like your very own that we can continue to improve our services to match the demands of our discerning and loyal clientele.
Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our team and we will take immediate actions on it as we take pride in putting guests as our 1st priority.
In the meantime, we would like to take this opportunity to thank you for your patronage and continued loyalty.
Looking very much forward to being at your service again in the not too distant future.
Kind regards,
Waraporn Meekerd
Hotel Manager