Thank you for your feedback on our TripAdvisor profile!
We apologise for the inconvenience you might have encountered with our service. We are providing continuous training to our staff to ensure that our guests are well taken care of. At ibis, we aim at providing our guests with friendly welcome, warm services at great value for money for a wonderful experience, therefore your feedback is very important to us.
We hope to welcome you again at any ibis hotels in Thailand (Phuket, Samui, Pattaya, Hua Hin and Bangkok) for another ibis experience!