ประสบการณ์ที่เลวร้ายที่สุดในประเทศไทย - Club Wyndham Sea Pearl Phuket

Dear Khun Karan-Kathuria1979:

I appreciate you taking some personal time to relay to me your recent experience at the Wyndham Sea Pearl Resort Phuket. I am a firm believer that customer comments are crucial to a hotels success.

Please accept my apologies as your experience in the resort was definitely not what we aim for with our guests. I will be investigating all the issues personally and will ensure the respective departmental leaders take actions to correct the shortcomings you and your family experienced.

Guest feedback, both positive and negative, is a valuable tool for me to assess our services. It is obvious for your interactions we need to improve.

Once again thank you for sharing your experience. I do hope we will have the chance to serve you again in the near future and to show our improvements.

Best Regards,

Bruce D.
General Manager