Dear kanyarath,
Many thanks for the review of our property.
We are delighted to learn that you enjoyed all the features of the hotel including our great location, hotel products and facilities.
Noted of the constructive comment about the TV reception and the air-condition leaking in your room which will be addressed and apologies for any inconvenience caused.
Thank you again for sharing your experience. We look forward to personally welcoming you back to your “home” in Phuket in the near future.
With kind regards,
Tipaporn Koonphol
Deputy General Manager