Dear Khun Piyaput B,
Greetings from Deevana Plaza Phuket Patong. Thank you for the amazing feedback about your recent stay with us. We sincerely apologize if your were having a little delay during your check in process but please rest assured that we already relayed this issue to the concerning department's manager. Meanwhile, we are glad to read that you appreciate our Hotel specially our location, services and facilities. We are looking forward to your return someday soon. And please do not hesitate to contact us at any time for any assistance and for more information. Please also do not miss out your benefits and privileges as a guest returnee by booking directly with us. Hope to welcom you someday soon.
Your choice for all occasions,
Peter John Paul Cacar
E-Commerce Manager