โรงแรมบูติคที่น่ารัก - นวธารา ภูเก็ต รีสอร์ท

Dear MadgeB1967,

May I begin by offering a sincere thanks to you for taking the time to share your experience at Navatara Phuket Resort with your follower Trip Advisor travelers. Your feedback is invaluable in that it allows us to maintain our high standards of service and comfort and more importantly shows us in which areas we can enhance our guests’ experience.
It is our honor that we could have an opportunity to welcome you for 4 days and you mention us as "Lovely Boutique Hotel". I am pleased to learn that you had a great experience with us such as our facilities, breakfast, and Navatara family. However, I would like to apologize for some experience which not meet your expectations and thank you for your complain. I had noticed these issues that we could control to housekeepers for pillows and our carpenter for beds to aware of this issue. They appreciated it helps them to improve themselves and help us provide a better experience for our guests. Your review is meaningful for us and reflexes ourselves and performance to do our best every day.

We certainly are looking forward to welcoming you back to your Phuket home next time you are visiting.

Thank you & Best Regards ( Khob Khun Kub)
Billy
Owner, Navatara Family ‘The slow life resort’