Dear orawana2019,

We sincerely appreciate you taking the time to give your feedback to the Tripadvisor community.

It is very nice of you to specifically mention Hannah, so we can properly recognize her sincere effort. We will definitely share this with her and the whole team to keep them motivated in maintaining the quality service.

We hope to see you again in the future.

Warm Regards,
Nguyen Cam Nhung
Front Office Manager
fom@cozysavvyhotel.com
+84 235 3528 666

Dear our valued guest,

Thank you for taking the time to share your feedback following your stay.

It is so great that we were able to make your holiday a memorable success. We strive to provide exceptional service, indeed your feedback is exceedingly important to us.

We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments!
Sincerely,
Nguyen Cam Nhung
Front Office Manager
fom@cozysavvyhotel.com
+84 235 3528 666