Dear Camper10497786706,
On behalf of Balcona Hotel Da Nang, we would like to express our sincere thanks for taking the time to share your feedback following your recent stay with us.
We are more than happy to read your amazing experience at Balcona Hotel Da Nang such as great food, friendly and helpful staffs, swimming pools with variety of things to support, resort is very clean... and very much appreciate your compliment. Our staffs would certainly be pleased to learn of your praises for them.
For those we need to improve in order to be the best would be carried out accordingly.
Once again, thank you very much for your great review. We do look forward to welcoming you back in the future.
Warmest regards,
The General Manager
Balcona hotel Da Nang