Dear Dk C,

We appreciate you taking the time to provide your review and are glad to hear that you enjoyed our impeccable hospitality.

We are delighted to hear that our service and facilities generally met your expectations but that’s not the case with our Breakfast Buffet price that you did not feel it is represented value for money. As a luxury hotel with an extensive facilities and services we feel that we are offerings good value to our guests. However, we will be sharing your feedback within the hotel in an effort to improve our guests dining experience.

Once again, thank you for providing feedback that will ultimately help improve our services and effectiveness. We hope you choose to stay with us again whenever your travels bring you back to Johor Bahru so that we can provide you with a hotel experience that not only meet, but exceed your expectations.

Warmest regards,
Fazi Sharif