Dear bellylly
I am truly happy to hear of our colleagues’ warm hospitality and hope that you brought home with you a memorable birthday experience at Mandarin Oriental.
You would be happy to know that we have commenced our guestroom refurbishment program which is designed to significantly enhance our guestroom’s amenities/facilities. The changes take place discreetly, behind the scenes and are non-disruptive in nature. We are committed to ensuring our guests’ satisfaction, comfort and convenience at all times and look forward to opening the new rooms in phases, starting from early 2017.
Thank you for staying with us and we look forward to see your family here for another fabulous stay.
With best regards
Frank P Stocek
General Manager